Privacy Policy

Last updated: January 2025

Introduction

At Seeven.io, we are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare management platform.

By using Seeven.io, you agree to the collection and use of information in accordance with this policy. We comply with applicable data protection laws, including HIPAA (Health Insurance Portability and Accountability Act) standards and Indian data protection regulations.

Information We Collect

Personal Health Information (PHI)

  • Medical records, prescriptions, and treatment history
  • Patient demographics and contact information
  • Health conditions, diagnoses, and medications
  • Doctor-patient interactions and appointment records

Account Information

  • Name, email address, and phone number
  • Account credentials and authentication data
  • Profile information and preferences

Usage Data

  • Platform usage patterns and interactions
  • Device information and IP addresses
  • Log files and technical data

How We Use Your Information

  • To provide and maintain our healthcare services
  • To facilitate communication between doctors and patients
  • To manage prescriptions and medical records
  • To ensure platform security and prevent fraud
  • To comply with legal and regulatory requirements
  • To improve our services and user experience

Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for all sensitive data
  • Secure authentication and access controls
  • Regular security audits and compliance checks
  • HIPAA-compliant data storage and transmission
  • Restricted access to authorized personnel only

Data Sharing and Disclosure

We do not sell your personal health information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To healthcare providers you authorize
  • When required by law or legal process
  • To protect the rights and safety of users
  • With service providers under strict confidentiality agreements

Your Rights

You have the right to:

  • Access and review your personal health information
  • Request corrections to inaccurate data
  • Request deletion of your account and data
  • Opt-out of certain data processing activities
  • Receive a copy of your data in a portable format
  • File a complaint regarding data privacy

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze platform usage, and improve our services. You can control cookie preferences through your browser settings.

Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Seeven.io Privacy Team

Email: support@seeven.io

Address: India